Marketing Budgets to Meet Changing Consumption




Franchise Consumer Marketing Conference

I’m thrilled to be moderating a timely panel at next week’s #FCMCon titled, Build Your Budget to Meet the Customer’s Changing Consumption.

Joining me are two Rock Stars in the franchise marketing space who will share their ideas and experiences in building marketing budgets with an eye on changing consumer media consumption:

Terri Snyder is the EVP, CMO, and Board Member at Checkers & Rally’s and has an impressive history of leading marketing at franchise and global brands such as Dominos, Pizza Hut, and TGIFridays. I had the pleasure of interviewing Terri recently for my Social Geek Radio podcast and found her insights and trend-spotting abilities in the restaurant space to be second to none!

Sally Facinelli is the Vice President of Strategic Growth at Silvercrest Advertising and has been working in franchising for 22 years. Growing hundreds – if not thousands – of franchise brands and businesses means Sally will have fantastic ideas to share on marketing budgets in this changing space.

Please join us on Wednesday, June 20 at 3pm at the Intercontinental Hotel in Buckhead in the Hope 1-2 rooms. For more details or to register for the conference, please check out Franchise Consumer Marketing Conference.


Pre-Game with the WFN!

On the eve before the FCMCon, the Atlanta Chapter of The IFA Women’s Franchise Network is hosting an event that you won’t want to miss. The topic is “Training within Franchise Systems”, the speakers are excellent, and the networking opportunities will be fantastic!

The Atlanta WFN is the biggest and best chapter in the nation with an executive team that puts together great educational programs and community service events all year!

Get details and register now. See you there!

WFN Atlanta

PRSA Chicago PR Agency Leaders


I’m looking forward to moderating a panel of the Public Relations industry’s top agency leaders. These top industry executives will address current PR challenges and opportunities in a wide-ranging roundtable discussion. Our leadership forum is one of the most popular PRSA Chicago Chapter events held each year and is back by popular demand!

Issues to be discussed and debated include social, political, economic, and cultural trends affecting the practice of PR in agencies and companies including: 

• The Communications role within the marketplace and current economy
• Issues that are critical to all in the C-suite, especially in driving economic growth
• New insights and innovations that agencies should provide clients
• How do forward-thinking agency leaders stay in front of clients’ needs?
• Predictions for the rest of 2012 and 2013!

Our panelists for the program are: 

Rick Murray, President, Edelman

Patti Temple Rocks, Managing Director, GolinHarris

Bill Zucker, Midwest Director, Ketchum

Susan Howe, President, Weber Shandwick

Maxine Winer, Senior Partner and General Manager, Fleishman-Hillard

Erica Swerdlow, Midwest Market Leader / Managing Director at Burson Marsteller

Claire Koeneman, Executive Vice President, Hill+Knowlton Strategies

Moderated by Jack Monson, Vice President, Engage121


Register now for this September 18 PRSA event in Chicago!


Social Media Trends: What’s Ahead?

I am looking forward to moderating a terrific panel in Chicago on June 21. PRSA Chicago will present some of the city’s top agency leaders working in Social Media discussing “Social Media Trends: What We Know Now and What’s Ahead”.

These agency executives will share what’s hot with their wide variety of b-to-b and b-to-c clients and what all PR professionals should be doing right now to stay on top of the social wave. Speakers include:

Adam Keats, SVP Interactive, Emerging and Social Media Marketing, Weber Shandwick

Mike Pilarz, Manager, Technology Practice, Burson-Marsteller and Co-Founder of Social Media Breakfast Chicago

Glenn Raines, CEO, Social Media Moves

Moderated by Jack Monson, VP, Engage121

If you’re able to join us, please bring questions to the event and be ready to participate in-person, via The PRSA Chicago Fan Page, and on Twitter (hashtag: #prsachicago).

Tuesday, June 21, 2011 11:30 AM  –  1:30 PM

Maggiano’s Little Italy
516 North Clark Street
Chicago, IL 

Business Attire

Member  $37.00
NonMember  $45.00
Student  $37.00
NOTE: Walk-in registrants will be charged an additional $5 per person.

Sponsored by GolinHarris


PRSA Chicago





Gini Dietrich – Social Media for Senior Executives

Here are some video highlights from last month’s PRSA Chicago program. I had the honor of moderating the discussion and Q & A session with Gini Dietrich, CEO of Arment Dietrich and founder of the new SpinSucksPro. Video edited by Jack Newell. Enjoy!

And, if you haven’t already registered for the best networking event of the year for anyone in PR, Communications, Marketing, and Social Media, do yourself a huge favor and reserve your ticket now for the 2011 PRSA Chicago Skyline Awards Gala. Register here!

PRSA Chicago Skylines

Social Media Marketing for Franchises – Webinar

I’m pleased to be part of an upcoming free webinar with some smart marketers in the franchise industry. And, this is your invitation to join us for free! On Tuesday, February 8th,
Engage121 is hosting a free online panel discussion called Social Media Marketing for Franchises: Approaches to Making it Work. Panelists include:
AK Stout: Founder, Saying It Social 

Bill James: CEO, We Engage LLC 

Jack Monson: Vice President, Engage121

Tammy Nienaber: Communications Director, Great Clips, Inc.  

Thomas Scott: CEO, Brand Journalists 

Moderated by: Nick Perold, Marketing Manager, Engage121


See below for more details and click register to reserve your spot. This is highly recommended for Franchisors, CMOs, Marketing Directors, PR Execs, and Social Media Managers and will be a terrific lead-in to more marketing conversations at this year’s IFA Conference.

  Register Now


Title: Social Media Marketing for Franchises
Date: Tuesday, February 8, 2011
Time: 12:00 PM – 1:00 PM EST
Cost: Free

The franchisor-franchisee relationship is a unique one – combining oversight and support. As a result, when it comes to marketing and promotion, franchisors and franchisees often find themselves asking “whose responsibility is this?” – and the answers are different for every system. Join Engage121 for a webinar on February 8th as we host a panel of franchise industry experts who will present different approaches to making social media marketing work for franchisors and franchisees alike. We’ll spend an hour discussing topics and answering questions from the audience such as: 

–  Should franchisees operate their own Facebook pages? 

–  Is social media marketing covered by the national ad fund? 

–  How do brands protect brand guidelines on the social web? 

–  Can franchisees opt-out of (or into) social media promotions?

Media Trends: Animated Christmas Specials

The animated holiday specials of the 60s and 70s had death, terrifying situations, and narration by actors so old no kid had ever heard of them.

In Christmas cartoons created in the past few years, you will not find any of the above tragedy and anxiety-inducing melodrama. For the past few weeks, I have been studying the Christmas specials of three popular current kids’ series (and by studying, I mean a constant viewing every evening with my daughter):

• Nick’s Diego Saves Christmas

• PBS’s Super Why and ‘Twas The Night Before Christmas

• Disney’s Little Einsteins and The Christmas Wish

In these recent shows, I found no character’s mother dying, Misfit Toys, evil Burgermeisters, scary wizards, or killer magicians. All you find in the above three is positive messages, interactivity, learning, and good animation (well, not so much in Diego).


Now let’s talk about the best Christmas Cartoons of the pre-PC media era, filled with oddities and freaks:

#7 Frosty The Snowman

Nothing merrier than a cartoon where our star snowman melts into a pool of water and dies.  Merry Christmas, kids! Spoiler: He comes back to life in the end. 

#6 Nestor, The Long-Eared Christmas Donkey

I’m only including my wife’s all-time fave to keep peace at home this holiday season. It does have some catchy tunes by country-folkie Roger Miller and, yep, Momma donkey dies. Nice.


#5 A Charlie Brown Christmas

“Isn’t there anyone…who can tell me…what Christmas is all about?”

This poor bald kid had the first documented case of childhood holiday depression. Relax, Chuck. It’s all about a dog saving your crummy tree, Linus’ sermon which I always tuned out, and Dolly Madison commercials.

#4 How the Grinch Stole Christmas

Stop with the Jim Carey remake already and watch the original with narration by Boris Karloff.  Yeah not too freakin’ scary.

#3 Santa Claus Is Comin’ To Town

Best line by Keenan Wynn as the deadly Winter Warlock: “Hey, maybe I’m not such a loser after all!”



#2 Rudolph The Red-Nosed Reindeer

Cool: Island of Misfit Toys (yeah!) which is so weird yet cool that Verizon effectively uses it to slam AT&T 40 years later.

Not cool: Rudolph’s voice is the most grating sound of the holidays


#1 Year Without A Santa Claus

Five words: They. Call. Me. Heat. Miser.






****Honorable mention (not fully animated): ***
The Star Wars Holiday Special which included Wookies celebrating … something. But it did feature the whole Star Wars cast along with special guests Harvey Korman, Bea Arthur, and Jefferson Starship. I can’t make this stuff up! Hey, if you were a kid in 1978, this is why TV was invented. It was the closest thing to seeing Star Wars again in the pre-home video age.

Dear CEOs: Social Media Is Not E-Commerce

The first Black Friday and Cyber Monday since the Great 2009 Social Media Explosion are now behind us. The first reports are in and it looks like many retailers had a great week.

I wonder if any CEOs who recently “gave in” to their marketing advisors and signed off on SM efforts are right now going over sales figures for the year and wondering why they’re not seeing a big payoff from Social Media.

The reality is Social Media is not e-commerce.

I’m not criticizing any CEOs who don’t get that…yet!  For now, I am finding fault with any marketing directors (and God forbid any PR managers) who sold Social Media efforts internally as online magic that makes cash registers ring.

I fear that some people in the marketing and communications industry have set unreachable goals in order to sell their CEOs on Social Media Campaigns. Or perhaps they are measuring social media mentions in terms of Revenue per Tweet.

There IS an online community where any company can expect the cash register to ring the moment they establish a presence. It’s called e-bay.

But unlike social media, e-commerce and auction sites won’t allow an organization to engage with its customers, learn from them, build loyalty, and all of the things that social media can do that we haven’t thought of yet!

Thanks to my colleague Jeff Tidyman of eNR Services  for suggesting this topic. End of rant and enough blogging for today… I’ve got to go check on how my eBay auctions are doing. That’s where the big money is.

PRSA 2009 Conference in San Diego – Tweetup Roundup

There are several Tweetups planned during the PRSA Conference in San Diego. The links below will take you to the RSVP site for each. They are all great opportunities to network and engage others in the industry!

Shonali’s Tweetup
410 10th Ave
Saturday Nov 7, 5-7pm 

San Diego Media & PR Tweetup
Vin de Syrah
901 5th Ave
Sunday Nov 8, 6-9pm

PRSA Tweetup
Tin Fish
170 6th Ave
Monday Nov 9, 7:30-8:30pm 
Hosted by PRSA Tech Section!

Monday Night Tweetup
410 10th Ave
Monday Nov 9, 8-10pm 
Sponsored by Mashable, PitchEngine, Technorati, and Comet Branding

I’ll add to this list as more are organized. Please email me at or Tweet me @jackmonson if you have any to add!

PRSA 2009 Conference in San Diego


Are you registered for the PRSA 2009 International Conference? If not, do so today and join the conversation!

November 7 – 10marinaHotelview
San Diego Marriott Hotel & Marina
333 West Harbor Drive, San Diego, CA
Register here:

If you can’t make to the PRSA conference, please check back here.  I’ll be blogging throughout the day each day with conference notes, updates, interviews, photos.

My colleague Jeff Tidyman and I will be speaking about MatchPoint, the Associated Press Planner, and other tools and tactics our clients are using to tell the right story at the right time. We’re setting up attendees with free access to the MatchPoint application – readers of this blog are also welcome to access MatchPoint for FREE for a limited time to check it out:

See you in San Diego!

Bulldog Media Relations Summit – Update

Yesterday, our team at eNR had a lively discussion on the direction of social media and public relations lead by co-developer of our MatchPoint service, Peter Himler of Flatiron Communications.
For anyone attending the Media Relations Summit in New York this weekend through Tuesday, Peter has organized a Tweetup on Monday. Click here for details and registration:


Crown Plaza Times Square - Home of Media Relations Summit 09
Crown Plaza Times Square - Home of Media Relations Summit 09