In previous posts, we’ve discussed the negatives of being a Social Media Hammer Guru. Now I’m asking you to avoid becoming the social media equivalent of an electrician.
Ever talk to an electrician who’s starting a job or project? What do they talk about the most?
Specifically, they criticize the previous work done by other electricians who wired or rewired the place. There’s always lots of “that was done wrong”, “I would’ve done this differently,” and of course “that guy doesn’t know what he’s doing!”
The same goes for many trades: computer programmers, sales managers, and NFL coaches. It happens in any job. Maybe I’m giving electricians a bad rap.
Social media marketers and communicators can easily fall into this trap of spending all day pointing out flaws in others’ social plans and tactics. But unlike the electrical trade, there is not yet enough history to establish absolute Rights and Wrongs. As soon as we get close, platforms’ rules change, public sentiment shifts, or research appears showing us that we didn’t really know how few or how many consumers were engaged.
We will do ourselves a favor by not going down the path of the social media electrician or armchair quarterback. Social Media Marketing is still so new (yep, still no “experts”!) that we should relish this time of experimentation and crowd learning.