Social Geek Tip For Next Week: Don’t Slack During the Holidays!

20 Nov

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You may think, “It’s the holidays and everyone is busy. Everyone is distracted and not paying attention. Anything we post will be ignored…”

But consumers and your customers will be online more than ever! They will be shopping, keeping up with friends & family, and checking Facebook constantly.  

 

Social Geek Tip For Next Week: Try ONE New Thing

13 Nov

Here’s your Social Geek marketing tip to jump on for next week:

Try just one new social media activity next week.

You probably spend a great deal of time checking, monitoring, creating, and analyzing your current pages each week. You know you need to do these particular things and you have very little time for anything else.

But ask yourself, “What am I not doing?”

Are there customers, prospects, and other people with whom you should network on other channels? Are there places that have slipped by you where you could share content or engage with others?

Some potential things to check might be developing your YouTube channel, checking into new groups in LinkedIn, refreshing your activity on Pinterest or Tumblr.

I hope you find that one of things will give you better results than some of your current activity!

The holidays are coming and you’re about to get buried in tradition and annual must-dos. You’ll have little time for any new marketing ideas or experimentations. So before the onslaught check into one new (or two!) different social media or marketing activity next week.

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Social Geek Tip for Next Week: Holiday Push NOW

6 Nov

Here’s your Social Geek marketing tip to jump on for next week:

Get going now on rolling out your holiday promotions, specials, and events on Facebook, Twitter, and other social channels.

Think it’s too early and will come off as such? I don’t! A recent Twitter survey showed consumers on Twitter spend more and purchase gifts earlier than consumers who don’t use Twitter.

In about 2 weeks everyone will be hit with holiday specials everywhere. Get in early and get some attention!

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Remember…

1 Nov

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Guy Kawasaki Interview on Social Geek Radio

22 Jul

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I am looking forward to our interview of Guy Kawasaki on this week’s Social Geek Radio Show and Podcast!

Guy and his colleague Peg Fitzpatrick will join Deb Evans and I to discuss their new venture Canva and how franchise systems can use it to create custom images for their entire system’s local marketing. 

Join us here Wednesday night, July 23 at 8pm ET / 7pm CT or download from iTunes right after the show!

Calling Rules. Or Should I Say… Calling RULES!

10 Jun

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In the age of the text, email, and social channel messaging, an actual spoken conversation can be refreshingly productive. Do yourself a favor and instead of sending that next message, pick up the phone and chat with the person with whom you’re doing business. But as we may be a little out of practice, please keep a few things in mind: 

1. Calls on speaker phone: state upfront who is in the room.
Don’t set up your co-worker, client, supplier, or partner for a potentially embarrassing situation. If their success isn’t your success, then why are you in business together? 

2. Speaker phones on iPhones: forget it.  
The iPhone is a fantastic device. But let’s face it – the telephone part sounds horrible. Use a landline or have each person call in to a conference call number. If you’re on the run and have to conference in from a noisy Starbucks or airport, invest in a headset with microphone.

3. Use time zone labels.
Don’t just say “10” when setting up the time to call. 10 what? 10 eastern? 10 pacific? 10 pounds? 10 monkeys?  

4. Translate time zone for your client or partner.
If your client is in Mountain Time, translate your meeting time to Mountain Time. A little thoughtfulness can lead to clearer communication.  

5. EST versus EDT
Nothing says I don’t care about details like scheduling a call or meeting time in EST or CST when we’re on actually on EDT or CDT. I suspect that about one third of the business world thinks EST is a general abbreviation for EaSTern time. It’s not.

 The grammar police have “their there and they’re.” Time cops have this. 

Best practice: just drop the S or D altogether. ET, CT, MT, and PT are fine.  

 

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Social Media Driving Local Store Traffic for Franchises

25 Apr

 

I am sharing this presentation of best practices in using social media, specifically Facebook, to drive local traffic to local retail stores, restaurants, and outlets. 

 

This is part of Engage121 and our clients’ ongoing work not only to grow clients’ communities and engage new customers, but also to generate new consumer leads. This is done via our successful formula of engaging organic posts and advertising placement!

 

5 Reasons to Jump on Facebook Ads NOW

15 Apr

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Some marketers are hesitant about the need to spend marketing budget on Facebook advertising and why / how / where they should find those dollars. A sensible Three Step Process for succeeding in the new Facebook landscape includes creating content most likely to be shared by consumers, putting ad dollars behind it to boost it, and enabling your community to make you part of their community.

Here are 5 reasons why this small investment will pay off.

1. Impressions rule. We talk a lot about interactivity and engagement. But don’t underestimate the plain ol’ audience impressions you’re gaining with Facebook ads. We may not know how great the positive effect of social media impressions are on your brand for years.

Look at TV advertising: buying habits in 2014 are influenced by TV ads from many years ago. If you want to influence the brand of beer I buy today, you should go back in time to 1989 and make better beer ads. That Spuds MacKenzie…he was rad.

  

2. The cost per impression for Facebook ads is almost nothing compared to that of television or newspapers. And your Facebook ad may actually interact with a consumer as opposed to getting skipped on DVR or never read.

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Media Sales guru Herb Tarlek says,
“Newspapers: Kids today don’t read.
And Television: Stinkerino.
Facebook: where your ad dollars buy more!” 

 

3. Even better news is that your competitors may now be on their way off of consumers’ radar. Let your competitors complain about the lack of organic reach and wish for the glory days of 2012. Meanwhile, you can spend a few bucks, target ads to your demo, and be where your competitors’ customers live in 2014.

 

4. He with the best creative wins. Facebook may be like the Super Bowl in that all of the best content will be paid advertising.

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5. You’re proving your product’s value.

Brands behave now on Facebook like record labels or recording artists have always been with radio – looking for free airtime or spins of their content on media that someone else owns and controls.

There’s a lot of competition and limited amount of space and time for your fans. If you want to guarantee exposure, you will need to pay. If you’re not willing to do an inexpensive add buy, then how confident are you about your business?

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Good Brands Build Their Communities. But Great Brands…

9 Apr

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Many marketers are talking about organic reach on Facebook decreasing rapidly. It seems no one realizes that organic reach has been low – under 20% – for

well over a year. But as reach does continue to drop, it’s time to grow your community before it’s too late and there’s no organic content seen again. Or perhaps I should say it’s time to become part of your customer’s community.

Good brands grow their communities. Great brands become part of their customers’ communities.

This is going to take a three-step process that will rely on your community as well as some ad dollars. It will also require the best, most engaging content you’ve ever created!

 

Step 1: Create engaging content that people want to share

What do people want to share? Marketing messages? Flashy offers? 

No. It must be something that makes them look cool / smart / sexy to their friends. You must create something that will give consumers the dopamine hit they crave each time they share a post.

 

Step 2: Pay for ads with that terrific content

What are you prepared to do? I hope the answer is spend a buck or two on Facebook ads. It’s time to see Facebook as an advertising channel, not a free news service. Mr. Zuckerberg, you created the most intersting communications channel since television. Here’s your dollar.

The good news is that it really only takes a dollar (or a few dollars) to be in the game. Facebook ads are really cheap right now considering the reach you can get versus TV, newspapers, or even email marketing.

 

sean c 1 What are you prepared to do?!?
All of this “new” Facebook work is going to take a bit of courage, faith, and maybe some of the Chicago way.

 

Step 3: This is the easy one…and it’s out of your hands.

Remember in Step 1 where I said you had to create the best, most engaging content ever? This is where it pays off. Your fans and their friends who saw the ads and posts will share them.

A typical overly commercial, online-banner-ad-looking piece of junk will get ignored just like TV commercials and banner ads do now!

 

 

 

FranTech Preview: High Tech Lead Generation

26 Mar

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One of the FranTech panels to which I’m most looking forward is called The New Era of Lead Generation and will be led by my Social Geek Radio Co-Host Deb Evans.

The speakers on the panel include:

Jason Paulo, President & CEO, Monkey Bizness

Chad Stewart, Director of Marketing and Network Vision, AlphaGraphics, Inc

Susan King Glosby, CFE, VP of Operations, Fit4Mom

Moderator: Deb Evans, CFE, President, Franchise Foundry

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The panel will review new tools and technology franchisors are using to:

  • Get the attention of prospects and franchisees
  • Building relationships
  • Increasing visibility
  • Collaborate & Conference

 And – Tonight – Wednesday March 26 – 8pm ET / 7pm CT – join me live on Social Geek Radio as I ask Deb and special guest Susan King Glosby more about the tech they’re using to reach franchisees and get a taste of what to expect at FranTech!

 

Listen Live to Social Geek Radio

Or

Download from iTunes right after the show!

 

 

 

 

 

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