Tag Archives: engage121

Share Images on Facebook, Not Videos

3 Mar Totally engaging puppy photo courtesy of Hy-Vee's Facebook page.

If a picture is worth 1,000 words, a video is worth at least 500.

I recommend including photos and images over video on your brand’s Facebook posts in most cases.  An image can let readers take the story in their own direction, while videos are at times too limiting

 More importantly, images with text are easier and quicker for your readers to consume and with which to engage

How many times have you clicked an article from a news gathering site and were lead to a video that you had to watch? All you really wanted to do was skim down to read the part that interested you. Many readers simply don’t watch the video. Some watch it and may be disappointed.

Videos are fantastic for in-depth explanation and full feature story telling. But for faster interaction and engagement on your Facebook pages, nothing beats an image. Except images with dogs and cats. 

Totally engaging puppy photo courtesy of Hy-Vee's Facebook page.

Totally engaging puppy photo courtesy of Hy-Vee’s Facebook page.

Social Channels Driving Business for Franchisors

12 Jan

  IFA FranTech


I am excited to share a bit of a preview of one panel at this year’s IFA FranTech. This is the 4th annual event (formerly FranCamp) focusing on Marketing and Technology for Franchises. 

I am even more excited to be moderating a panel of Franchisors including Paul Segreto, CEO of Franchise Source Brands International, and Gina Svendsen, Director of Marketing of Scooter’s Coffee.

We will discuss the most successful social media channels that franchisors and franchisees are using to:

  • Market their brand to consumers
  • Drive traffic to franchisees
  • Engage with potential customers
  • Acquire leads in these channels

 

If you’re looking for a conference to hear self-described “experts” drone on and on about how cool they are, then this is not the session for you. 

No PowerPoints. No phony stories about how Harvard Business School was holding them back. No sales pitches.

This will be an open discussion with CEOs and CMOs chatting with you about what’s working for them in social media and what’s not.

See you in Denver!

 

 

5 Things to Prepare for IFA 2013

31 Jan

2013IFAlogo

The International Franchise Association’s annual convention returns to Las Vegas in February 16 – 20. As you get ready for the show, here’s a list of gear you’ll want to remember.

What to bring:

1. Business cards. Yes, we still use those. No one really wants to tap phones to exchange contact information because that’s just weird.

2. Hand sanitizer. You really don’t want this flu bug that’s taking people out of work for a week at a time. It’s killing our economy faster than Obamacare, which is ironic.

Stop by the Engage121 booth in the exhibit hall. We’ll have plenty to share. In fact, let’s all bathe in the stuff.

3. A pen. Because, no, I don’t have an extra pen. You would probably just get flu germs on it.

4. Your power cords. A colleague of mine forgot his and headed off to find the Apple Store in Las Vegas during the 2011 IFA. We’re still waiting for him to return.

5. All of the cash you plan on using. Nothing good happens after going to an ATM in a Las Vegas casino.
  

A few things to do before the show:

1. Download the IFA Mobile App

2. RSVP to the IFA Tweetup on Saturday 2/16

3. Sign up for The IFA’s new social network, FranSocial

4. Like Engage121 on Facebook. The Engage121 team will be posting live updates all week during the show.

5. Get a flu shot! (see above)

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PRSA Chicago PR Agency Leaders

5 Sep

   

I’m looking forward to moderating a panel of the Public Relations industry’s top agency leaders. These top industry executives will address current PR challenges and opportunities in a wide-ranging roundtable discussion. Our leadership forum is one of the most popular PRSA Chicago Chapter events held each year and is back by popular demand!

Issues to be discussed and debated include social, political, economic, and cultural trends affecting the practice of PR in agencies and companies including: 

• The Communications role within the marketplace and current economy
• Issues that are critical to all in the C-suite, especially in driving economic growth
• New insights and innovations that agencies should provide clients
• How do forward-thinking agency leaders stay in front of clients’ needs?
• Predictions for the rest of 2012 and 2013!


Our panelists for the program are: 



Rick Murray, President, Edelman


Patti Temple Rocks, Managing Director, GolinHarris

Bill Zucker, Midwest Director, Ketchum

Susan Howe, President, Weber Shandwick

Maxine Winer, Senior Partner and General Manager, Fleishman-Hillard

Erica Swerdlow, Midwest Market Leader / Managing Director at Burson Marsteller

Claire Koeneman, Executive Vice President, Hill+Knowlton Strategies


Moderated by Jack Monson, Vice President, Engage121

 

Register now for this September 18 PRSA event in Chicago!

.

Stop Driving Your Traffic to Facebook

16 Jul

Originally posted at Engage121 Blog

You see it everyday in retail stores, coffee shops, and pizza places:

Like us on Facebook!

Here’s the issue for the owners and managers of these stores: the people reading that sign are already in your store!

And instead of engaging them in real life, having a conversation, or selling them stuff (!), some retailers are pushing them over to Facebook or some other online presence to Like them, take a survey, etc. Don’t fall into this hole! Again, these people are ALREADY in your store! And, don’t worry about Facebook; Zuckerberg’s traffic will be just fine.   

Don’t get me wrong – it’s extremely valuable to have your current customers join your online community. Engaging those folks on Facebook or other social channels is key in cementing your relationship, offering customer service, and perhaps creating a returning customer. Also, I think many people are drawn to the Facebook logo and would read anything on that sign!

But please don’t let your engagement in social marketing end there! So far, you’ve preached to the choir. Now you need to find a congregation.

Focus your resources on attracting people who are not currently in your store to come to your Facebook Page. Find consumers who are not already customers and invite them to learn about your business. Use Facebook to drive store traffic, not the other way around.

Remember the progression you want:

Person living in your community —> Person interested enough to go to your Fan Page —> Person interested enough to go to your shop —> Person who buys a product or service

PRSA Midwest District Conference

10 Jul

PRSA Chicago

I am honored to be on a panel with my two favorite PR Measurement professionals next week at the PRSA Midwest District Conference in Chicago.

Please check out the full agenda here and be sure to join our breakout session:

Thursday, 7/19, 2:30 -3pm: “Measurement: The Evolution of Listening”

~ Johna Burke, Senior Vice President, BurrellesLuce
~ Pauline Draper Watts, Executive Vice President, StrategyOne
~ Jack Monson, Senior Vice President, Engage121

Entrepreneur: Social Media for Franchisors

25 Jun

Thanks to Entrepreneur Magazine for giving me the opportunity to discuss Social Media and the Franchise industry in the July issue!

Check out my interview here:

The Biggest Lessons Franchisors Learned About Social Media

Yes, they put that Zuckerburg guy on the cover….maybe next time… 

FranCamp 2012 Registration Open Now

22 Mar


I’m please to helping my friend Deb Evans organize FranCamp – The Franchise Social Media Camp – once again this year. Last year’s turnout at the Nashville event was so well received that we’re expanding the agenda for our May 4 event in Atlanta. Please check out the
FranCamp registration page now and check out the description below from our FranCamp website.

FranCamp 

We realize that social media is a rapidly changing field and many marketing professionals, CEOs, franchise development staff and franchisees lack a clear roadmap for where to start with social media and how to weave together all the relating pieces that make up a successful social media and online content strategy.
 

What FranCamp is Not

If you work in the franchise industry, you know that franchise conferences are often full of vendors making pitches for services and products. Sometimes the information is helpful and it rarely goes into the real ‘recipe’ for using social media.

We want to change that.
 

What FranCamp is About

Everyone who works in franchising is affected by social media and the last thing any of us need is a speaker talking about ‘why you need to be using social media’ or big picture talk about ‘social media strategy.’ What franchise professionals hunger for is simple: real, actionable steps anyone can take that will make a HUGE difference in your marketing.

If you want to educate yourself on the best of current thinking and learn the real recipes that work from the most advanced franchisors, franchisees, consultants and experts in the field of social media, this is a one-day conference you can’t afford to miss.
 

You won’t get sales pitches. You’ll walk away with a very sophisticated level of understanding about ALL of the pieces of a successful social media strategy.

FranCamp follows the wildly successful PodCamp format – a low-cost, one day event fully loaded with a fast paced and aggressive agenda full of super-helpful content. What you will get is a good education in almost all of the relevant topics that marketers must understand to make good decisions. If you want to launch your own campaigns and make sure your marketing department is pointed in the right direction, this is for you. If you have a budget and need a better level of understanding about social media related issues so you can make good hiring and vendor decisions, this is especially for you.

 

Who Should Attend

Anyone who works in franchising: Franchisors – CEOs, COOs, VPs of Marketing and VPs of Franchise Development. Anyone who deals with franchise sales and lead generation, anyone who handles consumer side marketing should attend. If you work in the marketing department of a franchise system, this is for you. If you own a franchise and want to learn more about how you can boost your local marketing, this is for you.

 

Limited Registration

Registration is open and is limited to one hundred attendees. This is a high-power and intimate session. FranSocialCamp is designed to by inexpensive – total cost for flights, hotel and the $149 per person, making it one of the least expensive social media conferences in the country. Less costly doesn’t mean we skimp on content – you’ll have a hard time finding a better and more packed agenda than this one.

Breakfast and Lunch are included on Friday. Tuition comes with a very cool FranCamp T Shirt and copies of all presentations.

  
  
Sponsored by Engage121

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